Hard Services Contract Assistant

Role Responsibility

Join Kent County Council as a Hard Services Contract Assistant and become a vital part of our Hard FM Team part of the Deputy Chief Executive Department. This role is perfect for someone with a passion for facilities management and a keen eye for financial oversight. You'll play a crucial role in ensuring that our Hard FM services operate smoothly and within budget, contributing to the efficiency and effectiveness of our operations.

§ Budget Monitoring: Ensure we stay within our allocated budget by monitoring the Hard FM operational variable budget and alerting relevant managers as limits approach.

§ Purchase Orders: Raise and track purchase orders for approved Hard FM quotes, ensuring timely service provision and payment.

§ Payment Applications: Review variable applications for payment, ensuring work is completed as agreed, and resolve any related queries.

§ Finance Reconciliation: Organize quarterly and year-end financial reconciliation to support accurate budget forecasts.

§ Performance Monitoring: Track contractor response times to quote requests and provide performance reports to managers.

§ Internal Coordination: Monitor internal response times for quote reviews and approvals, ensuring work meets agreed SLAs.

§ Reactive Log Management: Ensure tasks not covered under the maintenance threshold are promptly approved and within budget.

§ Customer Service: Act as the main contact for all Hard FM queries, delivering excellent service and maintaining professional behaviour.

§ Innovation: Continuously seek ways to improve current practices and foster an environment for innovation.

Contact Details

If you would like to discuss this opportunity further, please contact:

Joanne.Houlker-Barton@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.