Business Support Officer

Role Responsibility

BUSINESS SUPPORT OFFICERS – EARLY HELP UNITS

We have a vacancy for a part-time Business Support Officer in West Kent to support our Maidstone Early Help Units. The Early Help Units undertake casework with a range of families with children of all ages requiring intensive support for multiple issues. These issues may include domestic violence, out of court disposals, prevention of the need for statutory social care intervention, children and young people experiencing significant attendance or behaviour difficulties at school as well as step-downs from Children Social Work Services. The Vision is that every child and young person, from pre-birth to age 25, and their family, who needs early help services will receive them in a timely and responsive way, so that they are safeguarded, their educational, social, and emotional needs are met, and outcomes are good, and they are able to contribute positively to their communities now and in the future, including their active engagement in learning and employment.

About the role:

Monday – Thursday 09:15-15:00

Friday 9:30-15:00

Based in Invicta House Maidstone.

The role requires someone with excellent organisation and communication skills.You must be able to proactively manage your workload whilst responding to urgent requests and deadlines. You will have strong administrative and IT skills and the ability to collate and manage data.You will also need to demonstrate a confident manner in liaising with the public, professionals, and organisations, acting as a contact point for the Service. The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team.

Applicants will have an excellent working knowledge of Microsoft Office and be able to demonstrate good communication skills whilst working under pressured timeframes. The successful candidate will have the ability to work under their own initiative in a demanding environment. We are looking for someone who is flexible and the occasional travel within West Kent may be required.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service

Contact Details

For further information on this role, please contact:

Jessica Cumming - Business Support Lead 

jessica.cumming@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.