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Business Support Lead

Please Note: The application deadline for this job has now passed.

Role Responsibility

The Business Support Team provides a comprehensive level of support to The Safeguarding, Professional Standards and Quality Assurance Unit. This includes supporting the following services / teams:  Child Protection Chairs, Independent Reviewing Officers, Local Authority Designated Officers (LADO), the Principal Social Worker, Practice Development Service and Education Safeguarding.

You will be responsible for the direct line supervision of experienced Business Support Officers, who support our service managers, team managers and practitioners.  We are looking for an outstanding individual who, together with the Senior Business Support Lead, is committed to championing change by driving best practice, solution-focussed approaches and embracing new technology and new ways of working.

You will need excellent organisation and communication skills and be able to proactively manage your own workload, whilst supporting the management of workload across the wider team. You will have previous experience of line management and a strong administrative background. You should have good attention to detail and an understanding of data protection guidelines. You should be confident in the use of the Microsoft Office Suite and be willing to undertake training on our bespoke databases. 

You will need to demonstrate a confident manner in liaising with professionals and organisations, acting as a contact point for the service, coordinating a range of tasks and monitoring staff performance. The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team. Some travel in this role is required. 

Our offer:

  • 27 days annual leave plus bank holidays increasing after 5 years’ service
  • Competitive salary £25,127  
  • Local Government Pension Scheme
  • Flexible working that supports your work life balance, working both from home and the office.
  • Access to Kent Rewards, offering local and national discounts and other employee benefits.
  • On the job training and regular supervision with your line manager
  • Training opportunities to keep you current with the latest technology.

Flexibility around the contracted base can be considered depending on the location of  the applicant. 
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information, please contact Harrison Seal, Senior Business Support Lead for Countywide Services - 

About the Company

Work that works for you and us - let’s talk flexibility!


KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.


Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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