Arranging Support Officer

Role Responsibility

Are you a confident, proactive, and positive individual looking to make a difference in Adult Social Care? A fantastic opportunity has arisen within our Arranging Support Hospital Discharge Team, supporting older people and those with physical disabilities to return home safely from hospital.

This role is ideal for someone with a strong background in administration, customer service, purchasing, or procurement, who is keen to develop their skills in the social care sector.

Key Responsibilities:

• Arrange domiciliary care packages to support hospital discharge
• Arrange support in line with Council contracts and purchasing protocols.
• Communicate effectively with care agencies and other professionals
• Maintain accurate records, update client systems and other IT tools.
• Investigate and resolve payment queries.
• Handle sensitive and confidential information appropriately.

 What We’re Looking For:

• Excellent administrative, organisational, and communication skills.
• Strong IT skills.
• Team player
• Ability to problem-solve and prioritise workload in a busy team.
• Confidence in liaising with a range of stakeholders.
• Flexibility to travel across the county if required.

Why Join Us?

You’ll be part of a supportive team making a real impact in people’s lives. We offer opportunities for professional development and a chance to grow your career within the local authority.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

Jackie McArthur - Arranging Support Hospital Discharge Team Manager  03000 415407 / 07850 715717   jackie.mcarthur@kent.gov.uk 

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.