Arranging Support Coordinator

Role Responsibility

Are you confident, organised, personable, and passionate about supporting others? 

Join our Arranging Support Hospital Discharge Team as a Coordinator and play a pivotal role in helping people move from hospital to the right care home. 

Working in a fast-paced and highly pressured environment, you will manage and prioritise hospital discharge referrals, working swiftly and efficiently to arrange residential or nursing care placements that suit each individual’s assessed needs. Working closely with local health and social care teams, providers, families, and individuals, you’ll coordinate seamless transitions from hospital, ensuring people and their representatives understand their choices and the costs involved. Your role will also include supporting and managing contract and placement information.

Key Responsibilities:

• Manage referrals following KCC procedures
• Liaise with Locality Teams, health colleagues, providers, and families
• Provide clear information on accommodation options and costs, undertaking light financial assessments as needed
• Act as the main contact with providers and ensure secure data sharing in line with GDPR
• Monitoring bed usage and placement effectiveness

What We’re Looking For:

• Strong organisation and time management skills with the ability to prioritise
• Excellent communication and interpersonal skills
• Confidence in managing multiple stakeholders and sensitive information
• Passion for delivering person-centered care and support
• Ability to work collaboratively and flexibly within a multi-disciplinary team

Why Join Us?

You will be part of a dedicated team making a real difference in people’s lives, supporting their journey through health and social care. We offer ongoing training, a supportive environment, and opportunities for professional development.

Post is for a fixed term 2 year contract.

Apply today to become a key part of a team committed to ensuring timely, safe, and effective hospital discharges in Kent.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For further information on this role, please contact Jackie McArthur - Arranging Support Hospital Discharge Team Manager

03000 415407 / 07850 715717

jackie.mcarthur@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.