Administration Officer - Out of Hours

Role Responsibility

An exciting opportunity has arisen within the Kent and Medway Out of Hours Team based in Ashford. We are seeking to recruit a highly motivated, friendly and supportive Business Administration Officer. The post is for a part-time worker, covering 24.5 hrs per week. The role is offered on a permanent basis, subject to a 6-month probationary period in line with Kent County Council recruitment policy.

The Out of Hours Service provides essential Social Work cover for children and adults across Kent and Medway children’s services.

We are looking for experienced administrative staff to support the service who:

• Able to work between 5:00pm and 01:00am in the evening and 09:00 – 5:00pm or 5:00pm – 01:00pm on weekends and Bank Holidays on a rota basis.
• Committed to maintaining high standards.
• Resilient, flexible, adaptable, forward thinking, and positive about improving services outside normal working hours.
• Able to work at speed and under pressure, whilst maintaining excellent administrative skills.
• Have excellent communication skills and are highly competent in and committed to the use of Information Technology including service user case management systems.
• Interested in broadening their knowledge and skill base to incorporate working in an environment that deals with children and adults, including adult Protection.
• Looking for a change from the 9–5 routine.
• Able to cope with shift/unsociable hours working.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information on this role, please contact Deleshia Clarke:

03000 417782

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.