Senior Support Officer - Education, Employment and Training (EET)

Role Responsibility

The 18+ Care Leavers service is a growing service that provides support to the Local Authorities Care Leavers. Kent County Council is a large authority and so this service is based at two sites at either end of the county, at Thistley Hill in Dover and Worrall House in West Malling.

This advertised post will be based in the Worrall House office in West Malling and will predominantly cover the north and west of the county, however as the role is the Senior Support Officer, will be required to work across the county and on occasion work from the office in Dover.  

The 18+ Care Leavers Service requires a Senior Support Officer to lead the team to help young adults in the service into education, training or employment, to move successfully into adulthood and independent living. This post will work in close collaboration with the Personal Adviser supporting the young adult helping them to reach their full potential.

As the Senior Support Officer, you will oversee the team and the Apprentices within the 18+ Service requiring regular supervision and supporting their career development. You will be responsible for the accurate recording of data and reporting on this workstream. Developing positive links with internal and external agencies is an essential requirement to this role.

Our care leavers come from a diverse range of backgrounds, so you’ll need to be flexible with your time and imaginative in your approach to help them achieve the best possible outcomes. You’ll need to be very organised and capable of balancing priorities, including the need to carefully record your work and provide good planning which reflects the aspirations of the young people you’ll be supporting. You’ll need to build close working relationships with colleagues in other agencies as part of a wider network and advocate on their behalf to ensure their needs are met. The Service was rated as “Good” at it’s last Ofsted inspection and is striving to be “Outstanding”. 

You will be well supported with regular 1:1 supervision, Team meetings, staff development and colleagues who are passionate about what they do.

The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information on this role, please contact:

Rachel Calver: Rachel.Calver@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.