Senior Administrative Officer

Role Responsibility

Kent Enablement at Home (KEaH) provide domiciliary-based short term enablement services across Kent. We are looking to recruit a Senior Administration Officer to work in their busy office delivering enablement services to people in their own homes.

This is an exciting opportunity for someone who can demonstrate a capacity to cope with a wide variety of tasks dealing with frontline domiciliary services.

The post involves daily use of computerised systems; recording and relaying essential information to various staff; responsible for maintenance of quality records and leading a team of Administrators.

The Senior Administration Officer will take a lead on managing the triaging of new referrals and ensuring call allocations are made efficiently to maximise our utilisation. The Senior Administration Officer will directly support the Locality Organisers.

Key skills required are: excellent communication and telephone skills, and good numeric and literacy. Knowledge of social care systems and databases is a bonus as is experience supervising staff.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

03000 411011 or 03000 411066 and ask for Jo Bennett for Alison Morton 

About the Company

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.