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SEN Enquirers Officer

Role Responsibility

The role of a Send enquiries officer is to  function as the first point of contact within the Special Educational Needs and Disabilities (SEND) service for parents/carers, Education settings, and our multi-agency partners providing an excellent person-centred service.

The post holder will be expected to respond to emails promptly and accurately, take live calls on a wide variety of issues arising around the SEND service and track responses to all incoming enquiries to ensure they are responded to and resolved in a timely way.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Contact Details

For more information about the role, please contact:

Matthew Bates, SEND Enquiries Hub Manager, matthew.bates@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

 

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

 

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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Salary £26,515 - £28,850 per annum
Contract type Permanent Full Time
Working Hours 37 hours per week
Location Kroner House, Ashford, , United Kingdom
Job category Education
Job Reference REF/TP/81322/12239
Closing Date 19 February, 2025
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