Public Transport Local Bus Coordinator

Role Responsibility

Here at Kent County Council, we’ve got big ambitions for our 1.6 million residents. It means that we do some challenging, varied and rewarding work, and we’re always looking for ways to improve our services. That’s where you come in. Joining the largest county in the UK, you’ll help every child and adult on their journey – and continue your own.

As a Public Transport Local Bus Coordinator, you’ll  create positive working relationships with our suppliers and clients. As part of your daily routine, you will, assist with stakeholder communications, managing the impact of road closures, arranging bus stop suspensions, procurement and contract management and managing of team mailboxes coordinating and providing responses to routine correspondence. You will be required to use bespoke IT systems to manage customer service enquiries and records maintaining accurate client, contract and financial records, support various meetings, attending, and participating in off-site meetings and operations.

To succeed, you’ll be organised, passionate about supporting the people of Kent, and have a keen eye for transport. As a real people person with customer service experience, you’ll be confident talking to different people in potentially challenging situations. Plus, you’ll be self-motivated, work well in a busy environment and enjoy the freedom of managing your own workload.

In return, you’ll enjoy an excellent work-life balance, have access to great rewards via our exclusive schemes and have the opportunity to be part of a range of clubs.  You’ll work from home for part of the week and with your colleagues in our office at Aylesford when required to do so and be flexible working 37 hours per week usually between the hours of 08:00 -17:00.  

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. 

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

Steven Benjamin - Steven.benjamin@kent.gov.uk 

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.