Performance & Analyst Officer

Role Responsibility

We are looking to recruit to the post of Performance & Analyst Officer, in the Billing & Control Team within the Financial Assessment and Income Unit (FA&I). This post is offered as a permanent position and is full time (37 hours per week). The Billing & Control Team are based at St Peters House in Broadstairs. The Authority currently supports hybrid working. 

The Billing & Control Team are responsible for the invoicing of income due to the Authority on behalf of services provided by Adult Social Care. FA&I are on a journey to shaping our teams and processes to enable us to continue delivering efficient and effective outcomes for our internal and external stakeholders.  This post provides technical support and advice to customers and will be supporting the Team Manager in the efficient and effective management of a team of Officers. You will be responsible for accurately analysing and providing key statistical management information, as well as supporting with the administration of the IT solutions used across FA&I. 

To succeed in this role, you must have excellent analytical skills and a proactive approach, with demonstratable experience in systems, reporting and presenting of complex data sets. You will be supporting the development of processes and procedures for increasing efficiency and accuracy, together with supporting with the implementation of innovative solutions to improve service delivery. 

If you are a positive individual, who is adaptable to change and demonstrate enthusiasm in every aspect of service delivery we are very keen to hear from you.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews will be held in person at St Peters House Broadstairs on 27th June 2025

Contact Details

For further information regarding this role, pleasecontact:

Lisa Bing - Telephone: 03000 410687 or email lisa.bing@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.