Communication & Support Team Manager

Role Responsibility

Kent County Council (KCC) is looking for a KR10 Communication & Support Team Manager, to work within the Pensions & Treasury Service of KCC Finance Division. Please note that the the primary location of the role is Sessions House, Maidstone, with the possibility of office working in Maidstone and home working. The position is permanent, full time (37 hours per week).  The vacancy has arisen due to the expansion of our Pensions Administration section and the associated workload.  

This exciting role involves managing and leading a team of Communication & Support Officers and Pensions Assistants. The post holder will be responsible for pro-actively promoting and facilitating effective communications and relationships between the Kent Pension Fund, its scheme employers, members, media and other stakeholders.

The post holder will be required to have knowledge of pensions administrative software (Altair, or similar) and knowledge of Local Government Pension Schemes and Police Pension Schemes. The post holder will be required to have excellent communication skills, verbally and in writing. Furthermore, experience of performance management is required as this role involves line management of staff. For full details, please see attached job description.

We politely request that all applicants state their interest, skills and experience for this role (relevant to the job description) in the ‘Reason for Applying’ section of their online application form.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

The closing date for applications is Tuesday 8th November 2022. Please be aware that should a high number of suitable applications be received, the closing date made be changed to an earlier date. We therefore strongly advise all interested applicants to apply as soon as possible to avoid disappointment.

Interviews to be undertaken November 2022. Shortlisted candidates may be asked to prepare a short presentation on the day of their interview to demonstrate their suitability for the role. Full details to be given to shortlisted candidates in advance of their interview.

Contact Details

For any further information about this role, please contact:

Katie Shephard (Pensions Employer and Member Relationship Consultant) 

 Katie.shephard@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.