Business Support Officer

Role Responsibility

Are you ready to take on a new challenge and make a real difference in the lives of children and young people in East Kent? We are seeking a Business Support Officer to join our dedicated Children in Care Service for a fixed term of six months. In this role, you will work closely with the Business Support Lead to ensure the smooth running of our service.

About the Role

As a Business Support Officer, you will provide comprehensive administrative assistance to both Practitioners and Managers, contributing to the efficient operation of the Business Support Service in East Kent. This role requires strong organisational and communication skills, along with proven administrative experience. We are seeking an individual who is confident managing a diverse range of tasks and proficient in using various IT systems. You will be responsible for maintaining accurate and confidential case records on electronic systems and supporting a variety of meetings, including organising and taking precise minutes.

This unique role will have a primary focus on:

- Supporting financial tasks and procurement processes

- Assisting with recruitment for the service

- Planning and organising events

- Providing direct support to Service Managers

- Utilising Power BI to analyse and present data effectively, supporting clear communication across the Service

You’ll be based at either Brook House in Whitstable or St Peters House in Broadstairs, with office attendance required.

Who We’re Looking For

We’re looking for someone who:

- Is highly organised and able to juggle multiple tasks seamlessly

- Shows initiative and can work independently, learning quickly in a fast-paced environment

- Has a solid background in administration and a keen insight into Kent County Council

- Is confident with using case management systems.

- Has excellent communication skills and is comfortable liaising with colleagues, families, and professionals in a multi-agency setting

- Is resilient, compassionate, and committed to delivering high-quality support

Internal Applicants

If you’re already working within KCC, this post may be considered as a secondment from your current role, subject to agreement from your manager.

 What We Offer

- 28 days annual leave plus bank holidays

- Generous contributory pension scheme

- Comprehensive training and ongoing development

- Supportive team environment

 How to Apply

Applications are reviewed on a continual basis, and we encourage early applications. We reserve the right to close this vacancy prior to the published closing date should we receive suitable applications.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For more information about the role, please contact:

kelly.best@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.