SEN Therapies Business Support Officer
Role Responsibility
Please note that this is being advertised as a full time position but we will also consider part time hours of 3 days a week (equivalent).
Come and join our SEN Therapies Team
This is an exciting opportunity to join our multidisciplinary SEN Therapies team who work as part of the Education and SEND directorate. The team work collaboratively with our SEND Operations and Casework teams supporting the Education Health and Needs Assessment, Placement and Tribunal teams. We also work closely with SEN Support and Inclusion teams and SEND Education colleagues.
We work in a range of SEND and education contexts with other KCC services as well as colleagues in social care and our NHS partners in health. Your role will be pivotal in the success of the implementation of The Balanced System® for SLCN needs working collaboratively with our current leads and our NHS partners, and supporting the implementation of therapy requirements in a CYP EHCP working collaboratively with therapists, education settings and families.
You will need to be a confident communicator and demonstrate your literacy, and numeracy skills. You will be computer literate with proven ability to produce a range of documents and reports, including non-standard reports, using Windows WP package, Excel spreadsheet and database functions. Good interpersonal, organisational skills and time management skills are essential. At times you will work under minimal supervision so you will have the ability to investigate status queries and work independently when required. You will need to able to take accurate notes in meetings taking a proactive approach to tracking action points and related correspondence, in liaison with the team members. It is essential that you are able and willing to work as part of a team.
The role is available for immediate start or as soon as possible. Interviews will be held on 13th November 2025 in Ashford.
The role requires you to work in a team base, currently in Ashford, at least and not limited to 2 days a week. There will be some additional travel within Kent to attend meetings, and the post holder must be able to travel to locations within Kent in a reasonable time.
This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.
This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.
Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.
Contact Details
If you would like to have an informal chat about this role, please contact sentherapies@kent.gov.uk. This is our team address and your query will be forwarded to the most appropriate manager or lead.
Please state which role you are contacting us about: SEN Therapies Business Support Officer - and a convenient time to speak with you, including a phone number.
About the Company
Work that works for you and us - let's talk flexibility!
KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.
Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.