Business Support Officer

Role Responsibility

We are seeking a confident and strong administrator, proficient in Microsoft Office 365 applications with excellent communication skills and high attention to detail.  A flexible approach to changing demands and the ability to assess and prioritise your workload while supporting colleagues is essential.

 As a Support Officer within Business Services you will play a vital role in providing comprehensive support to ensure the smooth operation of key functions and service delivery across diverse teams within Growth & Communities.

The work is varied and you will take a proactive role in daily functioning and office cover with duties to include:

• Providing high-quality customer service (first response for telephone/email correspondence
• Managing administrative tasks including procurement of goods and services, raising orders and processing invoices
• Supporting projects, events, arranging equipment, meetings and note-taking
• Providing financial management support
• Coordinating and monitoring complaints, weather alerts and FOI
• Maintaining equipment registers and archived material (record retention and disposal)
• Some assistance with recruitment (interviews, meeting candidates)
• Occasional tasks/cover for Group Head and Director. 

The post is based in Maidstone, with flexible working arrangements between the office and home depending on business requirements.  You should have the ability to travel across a wide geographical area in a timely and flexible manner at various times of the day if required.

 As a KCC employee you will receive 27 days’ leave, in addition to bank holidays, and access to a variety of benefits including an attractive pension scheme, local retailer discounts and cashback from many companies and access to online training opportunities.

 This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interview Date:  20 May 2025.

Contact Details

For more information about the role, please contact Janet Wood Tel:  03000 413483 or email janet.wood@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.