Business Support Officer

Role Responsibility

An exciting position has become available within the Business Support team in the Assistant Director’s office for Integrated Children’s Social Work Services. Children’s Social Work Services (CSWS) are responsible for the safeguarding and welfare of vulnerable children, young people, and their families.

If you are looking for a challenge and thrive working under pressure in a diverse work environment, then this may be the role for you. We have an opportunity for an experienced Business Support Officer/PA who has an ability to work as part of team, prioritise their workload and use their own initiative whilst responding to high volumes of work and deadlines and to maintain and process accurate and timely records.

The role will encompass robust diary management, forward planning of meetings, the management of all associated administration, taking “live” minutes using a laptop, assisting in the preparation of reports, presentations and documentation and implementation of efficient processes and procedures to improve the level of service provided to the Assistant Director and other stakeholders.

You will need to have excellent IT, organisational and communication skills and be able to support and administer all arrangements for Area panels and other specified processes required for the smooth running of the business support for the Area. You will need a good working knowledge of all the MS applications, including an excellent eye for detail as the role also requires robust collation and data interrogation. You will need to demonstrate a confident manner in liaising with staff, senior managers, and professionals within the area, across the County as well as with the Assistant Director and the Business Support team, whilst ensuring confidentiality and compliance with policies and regulations and the commitment to the values and principles of Kent County Council.

This is a permanent full-time position based in North Kent. Offices are based in Gravesend, Swanley and Sittingbourne. Travel to other offices/locations will be required for some meetings. We can provide equipment to enable you to work flexibly from both home and office.

We offer an attractive package of 27 days paid annual leave pro-rata plus bank holidays, pension scheme and the Kent Rewards Scheme. In addition to this, we offer a supportive work environment, opportunities for professional development, and the chance to contribute to meaningful work that impacts our community.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews will take place on Tuesday 15 April.

Contact Details

Please contact Angela Freere for more information on this role – angela.freere@kent.gov.uk / 03000 413028

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

KCC is transitioning to a new pay structure from 1st April 2025.  More details can be found here - Pay - Jobs & Careers - Kent County Council 

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.