Business Support Officer - Integrated Children’s Services

Role Responsibility

Do you want to be instrumental in delivering a service that will make a difference to the lives of some of our most vulnerable children and care experienced young adults?

Do you want to be part of a team that helps foster learning and reflection, promotes workforce development and celebrates good practice. If you do, this is an exciting opportunity to join and support the Principal Social Worker (PSW) Team within Children's Services.

The PSW team are instrumental in ensuring there is Safeguarding, Quality Assurance and Professionals Standards within the children's workforce across the County. This is to ensure Children's Services remain responsive and adaptable to protect, support and promote the welfare of children and young people. The PSW team engage with practitioners and consider children and families views and national and local learning to inform the development and delivery of high-quality integrated children's practice and embed the Kent Practice Framework. They work closely with Kent Safeguarding Children Multi-agency Partnership (KSCMP) to ensure the effective delivery of services which safeguard children.

Your role will be critical in supporting the PSW team to deliver an effective service and Business Plan by:

  *   Managing tracking systems for Safeguarding Alerts and Safeguarding Reviews and                  Reports, including highlighting any learning and themes
  *   Providing data and statistics on demand from trackers and PowerBi
  *   Ensuring reports are filed, noting actions and recommendations and following up on their        completion
  *   Managing the Safeguarding emails, resolving queries independently where possible
  *   Supporting the PSW team with the creation of presentations and formatting of reports
  *   Event management for the PSW drop-in sessions and Service Manager Practice and               Improvement meetings
  *   Providing administrative support for investigations/enquiries for the PSW
  *   Managing and updating the PSW team SharePoint information pages
  *   Monitoring safeguarding alerts via Liberi
  *   The tracking and monitoring of Domestic Abuse Related Death Reviews, (DARDR) and            Safeguarding Adult Review (SAR), led by the relevant Safeguarding Service Managers
  *   Contributing ideas towards improving systems
  *   The work is varied - you will be expected to deal with a wide range of issues and work              collaboratively with colleagues, sharing duties as required throughout the team.

To be eligible for the post you will need to possess the following skills/experience:

  *   Literacy and numeracy skills
  *   Highly motivated, excellent organisational, administration and communication skills and            an eye for detail
  *   Ability to review and consider sensitive and confidential information relating to significant          harm to children and adults.
  *   Ability to organise and prioritise workload to achieve deadlines
  *   Have an excellent knowledge of IT systems, Excel, Word, Outlook and PowerPoint
  *   Awareness of Data Protection and confidentiality issues
  *   Commitment to equalities, inclusion and diversity in all aspects of working
  *   Kent County Council is committed to a hybrid working model with a flexible working offer,        please note regular attendance to work from our Maidstone office will be required.

The position will be based from Invicta House, Maidstone, 37 hours per week, with an expectation of attending the office Tuesdays and Thursdays.  Interviews will be scheduled to take place November 22nd.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

Should you have any queries regarding the post please contact:

Joanna Dunn

Business Support Lead

Joanna.dunn@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.