Business Support Coordinator

Role Responsibility

Broadmeadow Registered Care Centre is looking for someone with excellent communication skills to, as part of a team, provide a high standard of administration support, with good IT and office skills and the ability to organise work and work to deadlines.

We are seeking a proactive team member with the ability to provide front of house duties with a broad range of administrative tasks to support the smooth running of the service. If you have strong administrative skills, a positive and resilient approach to multitasking then please read on for further information.

Broadmeadow is a 48-bed adult short stay centre supporting people with short residential stays for the purposes of respite, rehabilitation and assessment of care needs. We are passionate about high quality care and empowering people to live independently. We are a busy site and host a range of other KCC and NHS services within the building. 

To succeed in this role, we are looking for someone who has;

- Brilliant interpersonal skills and experience of working as the first point of contact.

- Literacy and numeracy skills.

- Knowledge and understanding of a wide range of administration tasks.

- Knowledge and understanding of financial tasks.

- Knowledge and understanding of Word, Excel, and Outlook

- Knowledge and understanding of Data Protection and Confidentiality.

- Proactive approach to their own development.

The Post is for 33.5 hours per week to be worked over 4 days between 0800 - 1700 Monday to Friday 

The work is varied - you will be expected to deal with a wide range of issues and work collaboratively with colleagues, sharing duties as required throughout the team. The list below are some of the duties within this role but are not exhaustive.

Regular duties include:

 - Managing phone calls, referring them to the correct & appropriate person

- Receive visitors in a courteous, prompt, and efficient manner.

- Minuting regular team meetings.

- Purchasing resources and processing expenses

- Weekly banking, Imprest and amenity

- Process, maintain and monitor financial records relating to expenditure and income.

- Administer personnel procedures on behalf of the line manager/team, including calendar management, and the recording and monitoring of annual leave, sickness absence.

- Keeping spreadsheets and data up to date.

- Being available throughout the day to support the team with any queries or requests.

- Maintaining and monitor all office systems, including databases and filing systems, both computerised and manual

- Knowledge and understanding of all other administrative tasks to cover for annual leave and sickness.

Qualities we are looking for in candidates include proficiency in Microsoft systems (Word, Excel, Outlook, and Teams), excellent organisational skills, ability to prioritise and proactively manage your workload whilst responding to urgent requests and deadlines.

 A detailed induction and training programme, with an ongoing plan for development

 27 days annual leave + bank holiday entitlement

 Generous contributory pension scheme

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Please apply online via KCC jobs page. 

Contact Details

For more information email emma.wiltshire@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

KCC is transitioning to a new pay structure from 1st April 2025.  More details can be found here - Pay - Jobs & Careers - Kent County Council 

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.