Administration officer

Role Responsibility

An opportunity has arisen for  an Administration Officer within the Dartford Gravesham and Swale Business Support Team (BST) to provide administration support to assist in the smooth running of the Adult team in Social Care, the Swale BST also provides support to the prison team.

Administration Officers  are an integral part of the Adult Community Team within Adult Social Care Directorate  and are the first point of contact for  members of the public and professionals dealing daily with a variety of enquiries of sensitive nature by phone and email.

We are looking for someone who possesses excellent organisational, and IT skills with experience of problem-solving  with  a confident telephone manner.  this role requires minute taking of meetings of highly sensitive, complex and confidential situations.

This is a challenging, varied and exciting role that requires you to multitask whilst working under pressure where you will be required  to resolve complex queries in a timely way.

Working as part of a team or on your own at times you  will be required to  prioritise your work and meet  deadlines and there is a requirement to input data  and cross reference information accurately.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

The role will be based at Swale Local Office, but during the pandemic you will be expected to work from home once an induction has been completed. 

Our offer

Full induction, comprehensive professional development programme and supervision

Starting annual leave allowance of 25 to 28 days

Government pension scheme

Contact Details

Teresa Baverstock - Business Support Officer 03000 410577

About the Company

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.