Administration Officer - Unaccompanied Asylum Seeking Children's Service

Role Responsibility

The Unaccompanied Asylum Seeking (UAS) Children’s Service is seeking candidates for a 6-month Administration Officer, to support key communication and engagement activities.

Kent County Council’s UAS Children’s Service provides accommodation and support to newly arrived unaccompanied asylum-seeking children in Kent. The Service leads on social work practice with unaccompanied asylum-seeking children in Kent, which Ofsted recognises as Outstanding. 

The developments taking place in the service require robust communication and engagement with partners and communities. We are seeking a highly-motivated individual, capable of providing high-quality support in the form of:

• Managing a busy mailbox of enquiries and complaints
• Working with colleagues to ensure correct KCC processes are followed in handling enquiries/complaints
• Drafting and coordinating responses to enquiries and complaints
• Dispatching communications and responses

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This is a hybrid position, working from home and from Kroner House, Ashford.

Interviews have been tentatively scheduled for 11 April 2024 at Kroner House, Ashford.  

We are looking for someone to start by the end of April 2024.

Contact Details

Please contact Siobhan Austin via email to siobhan.austin2@kent.gov.uk if you have any queries regarding this role

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.