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Training Officer (Pensions Administration)

Role Responsibility

Role Responsibility

Further to the expansion of our Pensions Administration Section within Kent County Council’s finance division, we are delighted to announce two vacancies for the post KR9 Training Officer. The role is full-time, permanent, advertised for 37 hours a week, although applications from part-time applicants willing to work a minimum of 30 hours a week are welcomed.  The primary location for this role is Maidstone, Kent, whereby the successful candidates will undertake both working at home and in the office. Applications from both internal and external applicants are welcomed.

The post-holders will work with others to coordinate, identify, source and develop appropriate training and development solutions for the Pensions Administration Section. Through obtaining advice and guidance from others, the post-holders will ensure new regulations and changes to national/local pensions policy are incorporated into training material. The post-holders most have excellent presentation skills as they will also be expected to deliver effective training across multiple platforms, including face-to-face, via e-learning, online webinars and workshops, online communication on MS Teams, etc.  

The post-holders will be required to apply their professional experience in pensions administration in undertaking this role. As such the post-holders will have experience in local government pensions administration (with extensive experience in pensions administration software such as Altair, or similar) and will have an understanding of defined benefit pension schemes. For full details, please see attached job description/person specification.


We politely request that all applicants state their interest, skills and experience for this role (relevant to the job description) in the ‘Reason for Applying’ section of their online application form.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews are likely to be held during December 2022/January 2023. Shortlisted candidates may be required to undertake a presentation to the interview panel, the exact subject to be confirmed, but will be related to pensions administration.

Contact Details

For more information about the role, please contact Karen Neal (Technical Advice & Training Development Consultant by email at 

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.


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