Technical Support Officer

Role Responsibility

This role is not an IT support role; it is a business administration support role within the Kent County Council Waste Management team.

Are you ready to embark on an exciting journey in the Environment and Circular Economy sector? We have an amazing opportunity for a Technical Support Officer with a focus on business administration support. We're on the lookout for a motivated individual eager to showcase their administration skills in a dynamic, customer-oriented environment.

Exciting opportunities have arisen to work in the Environment and Circular Economy as a Technical Support Officer with a focus on business administration support. We are looking for a motivated individual who is keen to demonstrate their administration experience in a customer-oriented environment.

As the first point of contact for our team, you'll play a crucial role in delivering top-notch customer service and administrative support. Your responsibilities will include a variety of tasks such as customer service, clerical duties, and financial management support, ensuring our Resource Management and Circular Economy Team operates smoothly. A significant task will involve managing vehicle vouchers, requiring you to handle urgent enquiries in a time-sensitive environment.

In this role, you'll need excellent interpersonal, complaint handling, and communication skills to effectively interact with a diverse range of internal and external customers and stakeholders. Confidence with IT systems and processes is also essential.

This permanent, full-time position offers the flexibility of hybrid working, allowing you to work both from the office at Sessions House, Maidstone, and from home.

At KCC, we are committed to building a diverse and inclusive workforce that reflects the vibrant community we serve. We welcome applications from individuals of all ages, abilities, genders, sexual orientations, ethnic backgrounds, and faiths. We strive to create a workplace where everyone feels valued and can be their authentic selves.

Don't miss out on this exciting opportunity! Apply now, as the closing date may be brought forward if we receive a high number of qualified applicants.

This post is considered by KCC to be a customer-facing position. The Council, therefore, has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For more information or to discuss this opportunity further, please contact:  

Kay Groves - 03000 411642

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.