System Support Officer

Role Responsibility

We are inviting applications for two 12 month fixed term contracts in the role of Systems Support Officer within the Strategic Commissioning division.

Working in the Commissioning Standards team under the Commissioning Standards Manager and with guidance from the Business Systems Officer, successful applicants will require an eye for detail and good interpersonal skills. You will be working both as part of a team and independently to assist colleagues in other parts of the Council to adopt and use a system for contract management. You should be at least competent in Microsoft Excel, Word, Powerpoint and Outlook with some experience of systems or databases. Experience or some knowledge of Local Government and contracts would also be advantageous.

This role will feature regular engagement with people who may have no experience of understanding of the system you are assisting them to use, so the ability to get ideas across through practical demonstrations, emails and occasionally presentations will be necessary.

You will also need to structure and sense check data provided to you to ensure that information you load into the contract management system is accurate and arranged correctly. Sometimes you may be asked to carry out administration within the system which requires a careful and thoughtful approach to keep the system running well. Different users may raise different issues with you, so being able to prioritise work and know when to flag problems with a manager will be a must.

The primary location of the role is Sessions House, Maidstone, but would currently be entirely working from home with some office working in the future.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Closing Date: 15^th June 2021

Interviews week commencing 21st June 2021

Contact Details

Chris Bell, Business Systems Officer - 03000 413330 or Chris.bell@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.