Support Officer

Role Responsibility

Support Officers provide high quality administrative support to a team of Kent Educational Psychologists who work in schools and settings across a geographical area.  Duties include general administration, liaison with Educational Psychologists and service users, and IT support.  Key tasks include entering data accurately onto the service pupil data base, maintenance of monitoring spreadsheets, organising and managing service equipment and resources. Undertaking administration for our district and core statutory work and training courses makes this a very varied and interesting role.

You must be well organised, numerate, attentive to detail and have excellent IT skills.  You will liaise with schools, multi-agency partners and parents on a regular basis.  Having a good telephone manner and being able to communicate sensitively with a wide range of people is therefore also required. You need to be flexible, adaptable, enjoy working in a team, be able to manage competing demands by careful prioritisation and switch between tasks. You also need to be able to work on your own initiative with minimum supervision and to observe confidentiality.

The ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For more information, please contact Rachel Wilding, Business Support Manager – 03000 415112

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.