Support Coordinator

Role Responsibility

An exciting opportunity has arisen for a Support Coordinator within our Digital Inclusion & Capabilities Service, as part of the Financial Hardship Programme. 

This is a fixed-term full-time position until 31st March 2025, primarily working from home with around two days per week in Invicta House, Maidstone offices. We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. As a team we are committed to providing a flexible approach to when, where and how our team work.

The role is key to providing support to our engagement and operational activities, supporting the Digital Lead on a number of high-profile projects and initiatives, including our work with the energy providers (UKPN and SGN) and health and care partners (NHS).

We are looking for someone with an organised and proactive approach, who would like to make a positive contribution. 

You will work as part of a multi-disciplinary team to deliver engagement support to people to get digitally included, improve health outcomes and receive energy support. You should enjoy working as part of a high-performing and effective team, but also work independently whilst remotely. 

The role is varied and interesting and we can offer the right candidate:

• A starting salary of £25,378 
• Opportunities for personal training and development
• Regular supervision
• Enrolment into the Local Government Pension Scheme (LGPS) with employer matched contributions
• 27 days paid annual leave per year + bank holidays + a concessionary day
• Staff discounts on a range of leisure products and services through our Kent Rewards programme

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. 

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that the post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. 

Contact Details

For more information about this role, please contact Sam Lawrence-Rose, Digital Lead (Digital Inclusion & Capabilities) by email Sam.Lawrence-Rose@kent.gov.uk or by calling 03000 419 286.

About the Company

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.