Street Lighting Technician

Role Responsibility

An opportunity has arisen for a Street Lighting Technician within the street lighting team in Kent County Council’s Highways and Transportation department. The post is hybrid working with the ability to work from home and also in the office, based at Ashford Highway Depot, Henwood, Industrial Estate, Ashford.

Street Lighting is a highly visible and vital part of Kent’s highway network. Lighting is provided to enable the safe use of the highway for road users and pedestrians and the role of Street Lighting Technicians is key to ensuring reported faults and emergencies are dealt with promptly and efficiently. The street lighting team receives approximately 10,000 enquiries per year all of which need to be managed in a timely and professional manner.

You will need to be confident in dealing with members of the public, Parish and District Councils, Local and County Councillors and will need to use your initiative in deciding when to keep customers informed of the progress of their enquiry. The role also requires the constant and comprehensive update of the customer service module, the works ordering module and the inventory module of our Works and Asset Management system. In addition, you will need to become conversant with our central management system which is used to control our LED street lights. This is used to detect faults with the lights as soon as they occur and requires daily monitoring.

The role of Street Lighting Technician not only supports the Maintenance Team Leader, but also the Planned Works Team Leader and street lighting engineers. The role requires a close working relationship with our partners Bouygues E&S UK Limited and UK Power Networks. The role is a key part of the process for applying for utility maps to assist with the planned replacement of assets.

You should have a sound knowledge of all Microsoft office applications and have a high level of computer literacy. You will also require good interpersonal and organisational skills and have a strong customer focus.

It is essential that you are able to prioritise and organise your own workload as well as being able to work well within a team environment, work to tight deadlines, be methodical in your approach and operate with minimum supervision, as the team operates in a highly reactive work environment.

Interviews to be held; week commencing 23^rd May 2022

Contact Details

For further information regarding this role, please contact: 

Lydia Norris-Stott Street Lighting Maintenance Team Leader

Lydia.norris-stott@kent.gov.uk

03000 413740

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.