Street Lighting Technician

Role Responsibility

An exciting opportunity has arisen for 2 Street Lighting Technicians within the street lighting team within Kent County Council’s Highways, Transport and Waste department. based at the Ashford Highway Depot, Ashford,

Street Lighting is a highly visible and vital part of Kent’s highway network. Lighting is provided to enable the safe use of the highway for road users and pedestrians and the role of Street Lighting Technicians is key to ensuring reported faults and emergencies are dealt with promptly and efficiently. The street lighting team receives approximately 10,000 enquiries per year all of which need to be managed in a timely and professional manner.

The post holder will need to be confident in dealing with members of the public, Parish and District Councils, Local and County Councillors and will need to use their initiative in deciding when to keep customers informed of the progress of their enquiry. The role also requires the constant and comprehensive update of the customer service module, the works ordering module and the inventory module of our Works and Asset Management system. In addition, the post holder will need to become conversant with our central management system which is used to control our LED street lights. This is used to detect faults with the lights as soon as they occur and requires daily monitoring.

The role of Street Lighting Technician not only supports the Maintenance Team Leader, but also the Planned Works Team Leader and street lighting engineers. The role requires a close working relationship with our partners Bouygues E&S UK Limited and UK Power Networks. The role is a key part of the process for applying for utility maps to assist with the planned replacement of assets.

You should have a sound knowledge of all Microsoft office applications and have a high level of computer literacy. You will also require good interpersonal and organisational skills and have a strong customer focus.

It is essential that you are able to prioritise and organise your own workload as well as being able to work well within a team environment, work to tight deadlines, be methodical in your approach and operate with minimum supervision, as the team operates in a highly reactive work environment.

Contact Details

Lydia Norris-Stott 03000 413740

About the Company

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.