Strategic Manager Operations

Role Responsibility

An exciting opportunity has arisen within Libraries, Registration & Archives (LRA) for a Strategic Manager Specialist and Support Services.

 We are looking for a highly motivated and experienced manager who wants to manage our Library and Registration operational team. Across the county they deliver our front of house services from 99 libraries, 5 Registry offices, mobile libraries and the prison library service. This role ensures a consistent delivery, that our libraries are open and welcoming day to day, we complete all birth and death registrations in a timely fashion and that all couples at hundreds of venues across the county get the best civil ceremony on their special day possible.

This is a demanding, intensive but rewarding and visible role, with both budget and staff management for a diverse range of business-critical functions supporting the entire service including recruitment and development of our staff and ensuring our buildings are maintained to the best possible standard.

We are looking for an individual who can equally lead and work as part of a team with exceptional inter-personal skills and the ability to engage and work in partnership with staff, Kent County Council Members and external partners. 

The Strategic Manager for operations is also a member of the Libraries, Registration & Archives Senior Management Team which means they are actively involved with  leading in the strategic development of the service for the future and linking into other departments within KCC, representing the service corporately and with other partners.

This is an exciting time to join the service as LRA continues to highlight the key role it has to play in building back from the pandemic. It is key that we shape our services to meet the future looking at how we evolve our face to face and digital delivery to ensure we deliver positive difference to peoples lives and the service welcomes new ideas and perspectives to take us our next steps forward. With unparalleled reach into Kent’s communities LRA is a service where you can make a real difference.

If you have a passion for customer service, enjoy leading a team, a drive to continuously improve and develop LRA service delivery and fit the person specification, we would love to hear from you.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information regarding this role, please contact:

James Pearson, Head of Libraries, Registration & Archives james.pearson@kent.gov.uk  or 03000414923

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.