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Service Coordinator

Role Responsibility

Join Our Team at Whitstable Road!

Are you passionate about making a difference in the lives of people with learning disabilities? Do you have the skills and dedication to support leading a team in providing high-quality support? If so, we have an exciting opportunity for you!

We are recruiting to a service coordinator position at one of our five adult short breaks services, Whitstable Road in Canterbury.  

The position is 37 hours a week and would mean you working a 9 to 5 work pattern, Monday to Friday, however there may be occasions when you would be required to support shift cover to ensure the service meets the needs of the people staying at this four bedroom service.

About Us: At Whitstable Road short breaks residential service, we are committed to enhancing the lives of individuals with learning disabilities. Our team works tirelessly to promote social inclusion, independence, and personal growth for all our people. 

Role Overview: As a Service Coordinator, you will play a crucial role in ensuring the smooth running of our services. You will deputise for the Registered Manager in their absence, supervise staff, and ensure that our services meet the needs and aspirations of our people. Your responsibilities will include:

  • Leading the recruitment, induction, and development of staff.
  • Managing the operational budget and resources effectively.
  • Ensuring the safe administration of prescribed medication.
  • Implementing and reviewing individual support plans.
  • Promoting social inclusion and supporting people in their local community.
  • Upholding the rights and choices of our people and fostering equality and diversity.
  • Ensuring compliance with the Care Quality Commission requirements.
  • Conducting health and safety and compliance audits to ensure a safe and compliant environment

Requirements for the role:

  • You will hold a NVQ 3 in Health and Social Care (or equivalent) or Level 3 Diploma in Health and Social Care.
  • Be willingness to undertake Level 5 Diploma in Leadership of Health and Social Care.
  • Have experience working with people with disabilities and complex needs.
  • Have strong communication and organisational skills.
  • Have a commitment to equalities and the promotion of diversity.

Be part of a compassionate and inclusive team, making a real difference in the lives of our people in a supportive and collaborative work environment.

Rewards of working for Kent County Council

We value our staff as individuals and aim to help you to achieve your full potential. As part of the employment deal, we offer a competitive range of benefits and flexible employment conditions to ensure staff make the most of their time working at Kent County Council.

As an organisation we provide professional occupational health, counselling (Support Line), coaching and mediation services to help you stay physically, emotionally and mentally well. We also have staff groups that provide you with support and development opportunities for members of our diverse workforce.

Learning and development is an area Kent County Council is keen to provide, we want you to be the best you can be. That means investing in your development, so you have the right skills and mind set needed to do an excellent job.    

Other rewards open to you at Kent County Council include the Kent Rewards scheme and provides:

  • tax saving schemes for Childcare
  • cycle2Work scheme
  • discounts at Kent County Council Adult Education classes
  • discounted high street reloadable cards and vouchers including discount from over 1,200 national and local retailers
  • pensions and financial support

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service for Adults and Children.

Interviews will take place on 23rd May 2025 and a pre-interview exercise will be required.

Contact Details

If you wish to find out more please contact the Registered Manager, Trudi Cadman – Trudi.cadman@kent.gov.uk 03000 410806 or Service Manager, Kelly Field – Kellyanne.field@kent.gov.uk 03000 415026.

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply. 

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