Senior Business Support Officer - Enablement and Support Services

Role Responsibility

Are you experienced with managing staff and have a passion for helping people?

Do you enjoy working in fast paced roles?

Are you organised, able to prioritise and meet multiple deadlines simultaneously?

If so read on..

As a Senior Business Support Officer for Enablement and Support Services you will be working directly with the Senior Managers across the services, ensuring that resources within Business Support are utilised to best meet the needs of the business.

Providing supervision and support to the various Business Support and Administration Functions across the county, developing and supporting the performance reporting function, client databases and shared work areas and responding to system business continuity issues.

You will need to have excellent ICT literacy and an aptitude for using bespoke software in line with policy and legislation. Knowledge and understanding of the client databases used by Kent County Council would also be of benefit to the person in this role.

To succeed in this role, we are looking for someone who has:

• An empathetic caring approach, with the ability to remain emotionally resilient
• Excellent organisational, delegation and planning skills, ability to prioritise your own and a team workload and work well under pressure.
• Brilliant interpersonal skills and experience of working with people and challenging situations.
• Knowledge and understanding of computer-based systems
• Willingness to learn and a proactive approach to their own development
• Ability to think differently to innovatively problem solve

• Flexible in their approach and ready to embrace new ways of working

In return we can offer you:

• A detailed induction and training programme, with an ongoing plan for personal and professional development
• 28 days annual leave + bank holidays (pro rata)

• Generous contributory pension scheme
• Access to a huge range of free health and wellbeing resources, alongside other access to discounts from high street stores and online shopping etc.

We value different skillsets and recognise that career paths are fluid. Whether you aim to manage your own team of people or really hone your specialist skills and become an expert in your area, the opportunity to follow your career goals is available at Kent County Council.

We recognise that work isn't just somewhere you go for a set number of hours. Work is something we do. Working, is our vision of the behaviours, attributes and attitudes. As a business we are committed to providing a flexible approach to when, where and how our staff work in line with our business needs. We encourage our staff to work in the way which best balances personal and work life – helping you achieve a great work life balance.

Please note applications are reviewed on a continually basis. We reserve the right to close this vacancy prior to the published closing date should we receive suitable applications. Early applications are encouraged.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.

The ability to travel across a wide geographical area in a timely and flexible
manner at various times of the day is essential. You should note that public
transport is rarely a viable option as some rural areas of Kent often have limited public transport.

Contact Details

For further information regarding this role, please contact:

Kay Owen - Business Support Manager - 07740 183967

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.