Senior Administration Officer

Role Responsibility

Here at the Front Door Service for KCC Integrated Children’s Services, we receive and respond to all requests for support for children, at an intensive level or above, ensuring that these are passed on to the most appropriate service for ongoing support and intervention.

We are currently looking for a permanent, part time (3 day per week, 22.2 hours), Senior Administration Officer.  Working days will be Tuesday/Thursday/Friday.  The Front Door Service’s core hours are from 8.30am to 5pm each weekday.

The Front Door Business Support Team provides a comprehensive level of support to teams of Senior Social Workers, Team Managers and Front Door Officers.  The role involves,

• the line management of up to 6 experienced Administration Officers, 
• working collaboratively with four other Senior Administration Officers in the Team, to ensure the Front Door Business Support workload is well managed and
• providing a high standard business support service to the Assistant Director, Service Managers and Social Work Teams at the Front Door. 

This is a busy, fast paced Service to work for and applicants will need to demonstrate resilience, problem solving skills, along with quick thinking and sound professional judgement when making decisions, all whilst remaining calm.

You must have excellent organisation and communication skills and be able to proactively manage your workload, whilst supporting the management of workload across the wider Team.  You will have experience of line management, strong administrative skills, minuting and IT skills and the ability to collate and manage data. Experience of recruitment and finance would be welcome. You will also need to demonstrate a confident manner in liaising with professionals and partner organisations, acting as an escalation point for queries or issues. The work is varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team.

The Offer:

• A starting salary of £25,127
• Option to enrol in the Local Government Pension scheme with KCC contributions totalling 21.3%
• 27 days paid annual leave per year (rising to 29 after 5 years' service) + bank holidays + a concessionary day
• Flexible working – currently one day working in our office at Kroner House and four days at home (this is subject to change and business need) and we’ll provide you with the kit needed to work remotely
• Staff discounts on a range of leisure products and services through our Kent Rewards programme
• Access to a range of KCC staff groups providing support and development opportunities to staff across our diverse workforce

Interviews will be held in person at Kroner House, Ashford on Friday 25 October 2024

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

Rhonda Elliott, Business and Administration Manager, 03000 422580

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.