Senior Administration Officer - Front Door Business Support Team

The Front Door Business Support Team provides a comprehensive level of support to teams of Senior Social Workers, Team Managers and Front Door Officers.  The role involves :

• the line management of up to 6 experienced Administration Officers,   

• working collaboratively with three other Senior Administration Officers in the Team, to ensure the Front Door Business Support workload is well managed an

• providing a high standard business support service to the Assistant Director, Service Managers and Social Work Teams at the Front Door.   

This is a busy, fast paced Service to work for and applicants will need to demonstrate resilience, problem solving skills, along with quick thinking and sound professional judgement when making decisions, all whilst remaining calm.  

You must have excellent organisation and communication skills and be able to proactively manage your workload, whilst supporting the management of workload across the wider Team.  You will have experience of line management, strong administrative, minuting and IT skills and the ability to collate and manage data.   Experience of recruitment and finance would be welcome. You will also need to demonstrate a confident manner in liaising with professionals and organisations, acting as an escalation point for queries or issues. The work is varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team.  

The Offer: 

• A starting salary of £21,801 with performance related pay increases 

• Option to enrol in the Local Government Pension scheme with KCC

• 26 days paid annual leave per year (rising to 28 after 5 years' service) + bank holidays + a concessionary day 

• Flexible working – currently two days working in our office at Kroner House and three days at home (subject to change) and we’ll provide you with the kit needed to work remotely 

• Staff discounts on a range of leisure products and services through our Kent Rewards programme 

• Access to a range of KCC staff groups providing support and development opportunities to staff across our diverse workforce 

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews will be held in person at Kroner House, Ashford on Monday 5th December 2022