Safeguarding Adults Case Officer - OPPD

Role Responsibility

Safeguarding Adults Case Officer – OPPD

Safeguarding Adults represents one of the most significant activities in KCC’s Adult Social Care and Health Department.

We are looking for a person with relevant qualifications and experience to join our Ashford, Canterbury and Coastal Team in the role of Case Officer, based at our Brook House office, Whitstable, with ability to cover the wider locality. The Case Officers will work alongside registered professionals under the direction of skilled and experienced Senior Practitioners to undertake safeguarding enquiries on behalf of the Local Authority. They will work in collaboration with colleagues from other agencies (e.g. Health, Police, CQC and Commissioning).

The following information is highlighted to help applicants understand the post holder’s key priorities. Applicants are advised that discussion with the recruiting manager might assist the applicant to have a fuller appreciation of the job role.

What the Role involves: -

• Carry out safeguarding enquiries and related tasks within the parameters of the Directorate’s agreed policies and procedures as directed by senior officers in the Safeguarding Team. Provide regular feedback on progress to senior and supervisory staff and consult in a timely manner on key developments in individual cases.
• Assist in identifying needs and outcomes required to inform the appropriate level of associated resource to help the person be safeguarded, optimise their independence and meet their support needs. Support the referral of individual clients to other teams and functions both within KCC and with external agencies.
• Assist in identifying and processing any ‘quality of care’ issues, linking closely with the Quality Improvement Team to ensure appropriate action is taken to protect and promote people’s welfare. With appropriate direction liaise with and refer appropriate issues to the relevant agencies (e.g. CQC; internal teams) in a timely manner to ensure the quality and standard of services provided are at agreed levels.
• Ensure clients are fully engaged in the safeguarding and assessment process in line with ‘Making Safeguarding Personal’ and are involved in decision making.  Promote the provision of advocacy support as appropriate.
• Communicate effectively with clients and families on a range of issues. Provide appropriate intervention in difficult and complex personal and family relationships. Promote independence through the provision of information, services and equipment to manage risk. Ensure that safeguarding activity conducted promotes safety, independence and well-being.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

For any further information contact Janette Janes on 03000 413266.

Interviews will be held on Thursday 10^th September 2020.

Contact Details

Janette Janes Team Manager on 03000 413266