Programme Support Officer

Role Responsibility

An exciting opportunity has arisen for a Programme Support Officer to  join the Kent County Council’s Financial Hardship Programme. 

This is a fixed-term, full-time position until 31^st March 2027, working in a hybrid format, with the base being Invicta House, Maidstone. As a team we are committed to providing a flexible approach to when, where and how our team work.

The role is to provide support to our engagement and operational activities, helping the programme on a number of high-profile projects and initiatives. This will involve administration and process driven tasks. Our projects and schemes are in place to support those in financial hardship, working to improve and support the lives of local residents.  

We are looking for someone with an organised and proactive approach, who would like to make a positive impact to our residents. Effective communication is essential for this role, regularly contacting residents and key stakeholders through phone, email and in person.

You should enjoy working as part of a team, but also have the capability of working independently whilst at home.

Additional benefits include:

• A starting salary of £26,515 
• Opportunities for personal training and development
• Enrollment into the Local Government Pension Scheme (LGPS) with employer matched contributions
• 27 days paid annual leave per year + bank holidays + a concessionary day
• Staff discounts on a range of leisure products and services through our Kent Rewards programme.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that the post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. 

Contact Details

For further information on this role, please contact Mark Groves, Delivery & Reporting Manager, on 03000 419733 or email mark.groves@kent.gov.uk.

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.