Payments Officer

Role Responsibility

The Gypsy Roma Traveller (GRT) Residents Service is a small team within KCC which provides accommodation designated for GRT communities across the County. We currently have seven residential sites providing approximately 130 pitches for families across Kent, and have a small team dedicated to providing an excellent service to our residents. We have a rare and exciting opportunity for an organised and highly motivated individual to join our Service.

We have an exciting opportunity for a Payments Officer to join our team, and complete all financial administration processes for the Service.  This will include allocating of payments to accounts and invoices, accurately and efficiently; undertaking complex investigations into resident accounts and payments made against invoices, and providing accurate and detailed breakdowns of individual accounts.

You will be responsible for supporting the Head of Service with monthly budget monitoring and forecasting, and for frequently interrogating the Suspense Account searching for payments, and liaising with external agencies (such as Housing Benefit and DWP Universal Credit) to ensure continuous payment of rent.

You will have experience of working in a finance or administrative role, with excellent attention to detail and a keen eye for spotting errors and missing payments in a wide range of data.  You will have, or be willing to establish, a sound understanding of housing benefits and universal credits, and the processes completed to pay these.

You will have strong administration skills and will be well organised and proactive in your approach to tasks. You will be highly computer literate and have experience of all Microsoft systems and in working with databases. 

This is a very rewarding and interesting role, where you will be part of a dedicated team that is adopting a new operating model and approach to service delivery.

About your application - Please read:

•  Within the ‘Reason for Application’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description.

Interviews will be held on Tuesday 18th and Wednesday 19th July 2023.

Contact Details

For more information about the role, please contact Natalie Liddiard on 03000 413407

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.