Payments Data Quality Officer

Role Responsibility

This is a permanent position, working within the Mosaic Provider Portal Team. It is an exciting role working within Adult Social Care.

The role involves analysing suspended and unmatched payments on our client database. Requires liaising with our care providers and customers to ensure our systems are accurate and ensure care providers are paid promptly correctly. This role requires excellent administration, organisational and communication skills. You will be able to deal with issues of a confidential and sensitive nature appropriately. You will be confident in communicating regularly with care providers, staff, clients, managers and professionals, and prioritise your work.

You will have excellent IT skills as tasks include inputting, updating, modifying and retrieving data on systems and running reports. The ability to problem-solve is essential as there is a need to investigate and resolve payment queries.

You will be confident, flexible, able to work well within a busy team and prioritise your workload. You will be able to travel around the county in a timely manner if required.

Full induction and training will be given. This post is subject to a Basic Disclosure and Barring Service check.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interview dates to be confirmed.

Contact Details

Daniel Macer 03000 418676

Sandra Shaw 03000 417165

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.