Front Door Officer

Role Responsibility

We are currently seeking to recruit a Full Time, Front Door Officer in the Front Door Service.

Working days will be Mon-Fri.

The Role of a Front Door Officer is key within our service.  Working in a team led by a Team Managers, supported by Senior Practitioners and Experienced Social Workers this role entails the gathering, recording and analysis of information from a range of sources to contribute to decision making so that children and their families receive support at the most appropriate level.

Information and enquiries are received from the public, district teams and partner agencies, therefore the role requires the post holder to be professional and efficient in their responses, with excellent communication skills, IT skills and the ability to manage and respond to challenging situations should they arise.

Applicants should be educated to GCSE level or equivalent. The role is for those who wish to expand their experience and knowledge of children’s safeguarding services.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For more information, please contact Lesley Gould - Service Manager - 03000 412 744

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.