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Financial Assessment and Benefits Officer

Please Note: The application deadline for this job has now passed.

Role Responsibility

We are looking to recruit within our Financial Assessment and Income Unit. The position of Financial Assessment & Benefit Officer is based in Broadstairs, however, we undertake hybrid working, meaning that we work from home and the office, depending on business needs. The position available is temporary, full time, 37 hours per week.

This postholder provides the front-facing role for the accurate completion of means tested financial assessments for people who are receiving services covering Adult Social Care. You will establish how much they need to pay towards the cost of their care. You will make sure they fully understand how their contribution towards the cost of care and support has been calculated and how to pay.

You must be positive, engaging, adaptable to change, and possess excellent organisational, numeracy and communication skills. You will be able to demonstrate compassion and knowledge when working with people to quickly build rapport whilst calculating charges for care in a professional, diplomatic and supportive manner.

You will be provided with a comprehensive training program so that you are able to deliver the requirements of this role. If you are flexible, adaptable, can work under pressure, hold all the necessary skills, experience, and knowledge, and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing environment.

We politely request that all applicants state their interest, skills, and experience for this role (relevant to the job description) in the ‘Reason for Application’ section of their online application form.

As an employee of Kent County Council, you will receive excellent benefits, including a generous annual leave package and membership of the pension scheme.  Full training and support will be provided and there will be opportunities for career progression, including support to gain relevant qualifications.

These posts are considered by Kent County Council to be customer-facing positions. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For more information please contact:

Michelle Cooper

03000 418117


Carla Wilson

03000 411096

About the Company

Work that works for you and us - let’s talk flexibility!


KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.


Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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