Customer Support Assistant - Permanent Relief

Role Responsibility

Kent Libraries Registration & Archives

Customer Support Assistant (Permanent Relief) - Grade KR3  £19,293 Pro Rata

Locations: Faversham Library, Sheerness Library and/or Sittingbourne Library

Working hours: As and when required

Our Library Service has a lot more to offer than just books. With reading groups, talks and exhibitions, it offers a range of activities for every age group – from Baby Rhyme Time sessions to internet classes for older people.

To deliver all this, we need the right people serving our customers. While relevant experience would come in handy, it isn’t essential – it’s much more important that you’re friendly, outgoing and approachable. We have vacancies for Permanent Relief Customer Support Assistants and if you enjoy working as part of a team, have a friendly helpful attitude to the Public and are interested in delivering services to the Community we would welcome an application from you.

The successful applicant will have good interpersonal skills, feel comfortable meeting the public and be able to undertake a diverse range of tasks, often simultaneously.

The hours are worked as and and when required across the week, including Saturdays.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Interviews will be held on Friday 10th February 2023 at Sittingbourne Library, Central Avenue, Sittingbourne, ME10 4AH

Contact Details

For more information about the role, please contact Janice Bestel on 03000 411235 or by email at janice.bestel@kent.gov.uk or Abigail Hayward on 03000 413633 or by email at abigail.hayward@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.