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Customer Service Development Librarian

Please Note: The application deadline for this job has now passed.

Role Responsibility

37 hours per week worked across a range of hours including 6pm finishes and weekend working.

Are you proactive, with the ability to work on your own and with colleagues? Can you network with customers and community groups to identify opportunities to develop new projects and services?

If this describes you then you could be the person we are looking for.

We are looking for someone to work across our Dartford District Libraries.

As the Customer Services Development Librarian you will take a district lead to develop our local library service.

You will be part of a team who work to put the customer at the heart of everything we do and will take a lead role to motivate staff to deliver a quality service and develop skills.      

If you are interested to be part of a team who are committed to developing first class services to meet changing needs, we will welcome an application from you. 

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

The recruitment process and timeline is outlined below and attached is the JD/PS for this role for you to use both for your expression of interest and to help you decide if this is an opportunity that you would be interested in.

If you do wish to apply for this opportunity, you should complete the online application form which should detail how you meet the person specification and what you would bring to this role.

Application deadline; Friday 29th October 2021.

Candidates invited to interview will be notified on Tuesday 2nd November and will be given details of the presentation topic.

Interviews will be held on Tuesday 9th November at Dartford Library. 

Candidates will be notified by Monday 22nd November on the outcome.

Contact Details

For an informal discussion about this opportunity please contact Matthew Kerr on 03000 414382 Mobile 07740 183881

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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