Client Financial Services Senior Officer

Role Responsibility

We are looking to fill a vacancy supporting the Residential Financial Affairs Team in Client Financial Services, KCC Finance Team. 

This role of Client Financial Services Team Senior Officer, will be based at Maidstone, but please note that due to Coronavirus, you will initially be expected to work from home. This vacancy is offered on a 12 month Fixed Term Contract, or 12 month Secondment (for internal KCC applicants).

Applications are welcome from both internal and external applicants, where candidates have the relevant skills and experience.

We need all of our team members to be customer focused and to have the personal resilience to work effectively in an environment of pressure and constant change.

You will be professional, flexible and proactive, with a positive approach. You will be open to new ways of working and lead on the provision of excellent customer service. You must take an active role in developing ideas for the Client Financial Services Function and take personal responsibility for implementing them to promote change and continuous improvement in every aspect of service delivery.

Working with our customers and stake holders you will respond positively to challenges and be constructive in your approach to deliver excellence. You will be able to support the team in the absence of the Team Manager to ensure continued service provision and customer service.

The right behaviours and attitudes are as important to us as the skills you bring to the job. We encourage development of our staff and this role gives an opportunity for a wide scope of learning.

If you want to work in a place where you can represent our values, so we achieve the best for our clients, please apply.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Contact Details

Stephanie Walker - Client Financial Services Team Manager (Financial Affairs Residential Team).

on Stephanie.Walker@kent.gov.uk

About the Company

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.