Ceremonies Officer- Dartford Registration Office

Role Responsibility

Ceremonies Officers are one of the first points of contact for couples booking a civil ceremony in Kent. They lead the frontline services in Register Offices and guide couples through the stages of booking and planning the legal aspects of their ceremony. The role offers the opportunity to meet a wide range of people and help them through one of the biggest days of their lives. Delivering outstanding customer service and demonstrating a high level of technical knowledge are key aspects of the role.

The main responsibilities involve delivering Legal Preliminary appointments, liaising with customers for all administrative aspects of their ceremonies, delivering Register Office & Civil Partnership ceremonies (both as a Registrar and Celebrant) and working as part of a team.

There is a high level of technical knowledge required with full training and support for the successful applicant. If you have excellent people skills, can adapt your communication style to different customers, have good attention to detail and good judgement then we would love to hear from you. This is a rewarding role which offers the opportunity to meet a wide range of people as you guide couples through their journey for their big day.

The successful applicant will work 37 hours per week across 5 days, including weekends, and may be required to undertake periods of lone working.

The role is delivered primarily at Dartford Registration Office and includes occasional working at other locations across Dartford and Swale districts.

As a Kent County Council employee you will enjoy the following benefits:

- 27 days annual leave rising to 29 after 5 years, plus bank holidays.

- Competitive salary.

- Local Government Pension Scheme.

- Opportunities for training and professional development.

- A wide range of health and wellbeing support.

- Good work/life balance.

- Access to Kent Rewards scheme, with discounts and cashback from hundreds of companies.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Please ensure you provide detailed examples in your application based on the Person Specification criteria.

Interview date: 12^th & 14th December 2023

Start date: January 2024

Contact Details

For more information on this role, please contact:

Matthew Kerr

Service Manager

07740183881

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.