Business Support Officer

Role Responsibility

We are seeking an experienced Administration Officer to join our team within Children’s Services. This role involves assisting the Senior Business Support Officer with administrative services required by the Assistant Director of Integrated Children’s Services in East Kent. 

Our offices are in Broadstairs and Whitstable and your contractual base would be either St Peters House in Broadstairs or Brook House in Whitstable. However, support at either location may be required.  

The Area Administration Service is a small team of three, working collaboratively to ensure the efficient and effective delivery of administrative services to the Assistant Director and their direct reports. Teamwork is essential to provide seamless support. 

Key Responsibilities:

- Assist the Senior Business Support Officer with administrative tasks.

- Manage multiple mailboxes, including the mailbox for expert fee invoices.

- Use systems to identify child-level data and disseminate information to relevant Leads.

- Liaise professionally and courteously with staff at all levels.

- Ensure quality assurance of information presented to the office.

Requirements:

- Strong understanding of managing administrative processes.

- Proficiency in Microsoft Office applications.

- Willingness to continually update skills in line with fast-moving technological advancements.

- Ability to liaise professionally and courteously with staff at all levels.

What We Offer:

- 27 days annual leave + bank holidays.

- A range of flexible leave options to help manage your work/life balance, such as religious observance, carers leave, maternity leave, personal leave, timeout/career break, and study leave.

- Generous contributory pension scheme.

- Training and an ongoing plan for development.

- Staff discounts on a range of leisure products and services (e.g., Cycle to Work scheme) through our Kent Rewards programme.

- Occasional travel with reimbursed mileage in line with HMRC rates.

Additional Information:

Applications are reviewed on a continual basis. Early applications are encouraged.

This post is considered by KCC to be a customer-facing position. The Council has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Ready to make a difference? Apply now and join our exceptional team today!

Contact Details

For further information on this role please contact Susan Murray, 03000 410623

susan.murray@kent.gov.uk

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.