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Business Support Officer

Role Responsibility

Are you an organised and proactive professional with a passion for efficient business processes administration? We’re seeking a Business Support Officer to join our team to help enhance our services within the Commercial and Procurement Division, on behalf of Kent County Council.

The Business Support Officer will play a crucial role in providing comprehensive support to ensure the effective operation of our team and the successful delivery of our programmes and initiatives.  A keen eye for detail alongside excellent communication and interpersonal skills are essential for this role. You will have excellent IT skills and a comprehensive knowledge of Microsoft Office 365.

In this role you will ensure the Commercial and Procurement Division is able to fulfil their functions as efficiently as possible. To be successful you will need to be:

  • positive, resilient and proactive in your approach to work
  • highly organised with an excellent attention to detail
  • able to work confidently to ensure deadlines are met
  • able to collect and report on performance information for the team, in an accurate and timely manner
  • Cultivate strong relationships with the management team.
  • able to exercise total confidentiality and the highest degree of tact and diplomacy in dealings with senior officers, service users and staff, at times involving complex matters
  • experienced in minuting meetings
  • able to use your own initiative, knowledge and experience to arrive at appropriate solutions to problems
  • Ensure seamless communication across the team
  • Promote best practices to enhance compliance and effectiveness across the division

The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team.

Our offer:

  • 27 days annual leave plus bank holidays increasing to 29 days after 5 years’ service 
  • Local Government Pension Scheme
  • Flexible working that supports your work life balance, working both from home and the office.
  • Access to Kent Rewards, offering local and national discounts and other employee benefits.
  • On the job training and regular supervision with your line manager.
  • Training opportunities to keep you current with the latest technology.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

For further information on this role, please contact Deb Butcher -

About the Company

Work that works for you and us - let’s talk flexibility!


KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.


Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.


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