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Business Support Officer - Open Access

Please Note: The application deadline for this job has now passed.

Role Responsibility

Our team has a vacancy for a full-time Business Support Officer. This role is key to providing professional support to Early Help Workers supporting children and families in the Canterbury District. We are looking for someone with a calm and organised approach who would like to make a positive contribution.

You will need to demonstrate excellent organisation and communication skills. You must be able to proactively manage your workload and support the wider team, whilst responding to urgent requests and deadlines. You will often be the first point of contact for our service and need to be confident in liaising with families, colleagues, and professionals within a multi-agency environment.

We are looking for someone with administrative experience and who is confident dealing with a variety of responsibilities and using a range of IT packages. You will be responsible for handling sensitive information, checking and recording data, district finance processes and monitoring, as well as liaising with colleagues to arrange and minute a variety of meetings.  Our support is crucial to allowing Early Help Workers to focus on supporting local families.

The role is varied and interesting and we can offer opportunities for personal training and development within the service. You will be part of a wider East Kent team offering support to colleagues and families from 8:30am to 4:30pm Monday to Friday.  The role requires the post holder to work flexibly across 8 centres within Canterbury District; all equipment to enable you to undertake the job is provided.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Interviews are expected to be held on 9th/10th November 2021

Contact Details

For more information please call Dan Masters on 03000 422289 or email via

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

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