Business Support Officer - Ashford Early Help Team

Role Responsibility

Full time – Fixed Term until 29th August 2025

An exciting opportunity has arisen for a Business Support Officer within our Ashford Early Help Team. This is a full-time fixed term position until 29 August 2025 to cover maternity leave, working Monday – Friday 8:30am to 5.00pm, based at Kroner House, Ashford with some home working.

This role is key to providing professional support to Early Help Workers supporting children and families in Ashford and surrounding areas and you will also be part of a wider South Kent team offering support to colleagues.

We are looking for someone with a calm and organised approach who would like to make a positive contribution. 

You will need to demonstrate excellent organisation and communication skills.

You must be able to proactively manage your workload and support the wider team, whilst responding to urgent requests and deadlines.

You will often be the first point of contact for our service and need to be confident in liaising with families, colleagues, and professionals within a multi-agency environment.

We are looking for someone with administrative experience and who is confident dealing with a variety of responsibilities and using a range of IT packages (MS Applications, Databases, etc).

You will be responsible for handling sensitive information, checking and recording data, as well as liaising with colleagues to arrange and support a variety of meetings. Our support is crucial to allowing Early Help Workers to focus on supporting local families.

You should enjoy working as part of an effective team but also work independently to a high standard whilst working remotely.

The role is varied and interesting and we offer: -

• A starting salary of £24,040 with annual performance related pay increases 
• Opportunities for personal training and development
• Regular supervision
• Option to enrol in the Local Government Pension scheme with employer matched contributions
• 27 days paid annual leave per year (rising to 29 after 5 years’ service) + bank holidays + a concessionary day
• A range of flexible leave options to help you manage your work/life balance such as Carers leave, Maternity leave, Personal Leave, Timeout/career break, Study leave, Religious observance
• Flexible working – work from home or office as required and we’ll provide you with the kit needed to work remotely
• Staff discounts on a range of leisure products and services through our Kent Rewards programme  

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

If you would like more information about the role, please contact:

Lorraine Wright -  Business Support Lead

Email - Lorraine.wright@kent.gov.uk

Telephone: 03000 410652 

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.