Business Support Manager

Role Responsibility

Countywide Services encompasses teams who offer specialist services to Adult Social Care, including DOLS, Sensory Services, AMHPs, Forensics, Early Discharge pathways, Quality and Standards and Operational Support Services.

An exciting opportunity has arisen for a Business Support Manager in Countywide Services, Adult Social Care. The role is full time and initially for a 1-year fixed term contract or secondment opportunity. The role encompasses critical support to all areas of business support, readiness and change.

As a Business Support Manager you will be responsible for:

- Championing change by driving best practice and consistency

- Business planning and project management

- Having a hands-on approach to business engagement working closely with partners to deliver strategic objectives

- Analysing performance data, identifying potential risks or trends and propose/implement  solutions to maintain and   exceed performance expectations.

- Monitoring and reporting on team performance

- Providing management oversight to a large team of business support staff

- Budget responsibilities

As our Business Support Manager, you will have:

- Strong leadership and organisational skills, with an ability to motivate teams of people to achieve targets.

- Solution focussed and high levels of personal motivation and ability to lead by example

- Experience of financial tracking and forecasting

- Ability to analyse and interpret performance data in order to maximise opportunities for driving high performance.

- Excellent time management skills

- Experience of working in a fast paced, evolving environment with the ability to manage multiple and competing priorities.

In return we offer a supportive environment with a strong learning culture and development opportunities.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Interviews will take place on Tuesday 18 April 2023

If you would like an informal discussion about the role, please contact Lisa Blumson on 03000 418017 or email Lisa.Blumson@kent.gov.uk.

If you think you have the necessary skills and experience, we would really love to hear from you!

Contact Details

Lisa Blumson on 03000 418017 or email Lisa.Blumson@kent.gov.uk.

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.