Business Support Lead

Role Responsibility

BUSINESS SUPPORT LEAD - OPEN ACCESS TONBRIDGE & MALLING

We have an exciting opportunity for a Business Support Lead to join the Tonbridge & Malling Open Access Team as Business Support Lead within Integrated Children's Services.  The role is based at Little Foxes Childrens Centre, however the ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.

The work delivered through open access Children's Centres and Youth Hubs is critical to achieving positive outcomes for children, young people, and their families, and incorporates a range of key services. 

The role will oversee the effective and smooth running of our Children’s Centres and Youth Hub including supervision of a team of Business Support Staff. You will be responsible for ensuring processes and systems are effective, up to date and accurate. You must be able to proactively manage your workload and the workload of your team whilst responding to urgent requests and deadlines.

You will need to demonstrate a confident manner liaising with the public, professionals and outside organisations as a point of contact for the service.  You will be responsible for coordinating team movements and monitoring team performance. The work is interesting, varied and demanding.  We need someone with a calm and organised approach who can make a positive contribution to the success of the team. We are looking for someone who is flexible with a can-do attitude. This role requires you to be mobile throughout a wide operational area in a timely and flexible manner at various times of the day. You should note that public transport is rarely a viable option as your role will involve you visiting venues in rural areas, often with limited public transport.

The Business Support Service aims to;

• Deliver an integrated and highly effective business support service 
• Ensure children, young people and families are at the heart of everything we do
• Work together, share knowledge and support each other
• Innovate and improve
• Promote continuous personal and professional development

The role requires excellent organisational and communication skills, you will need a calm and organised approach and be able to make a positive contribution to the success of the team. We are looking for someone who is flexible with a can-do attitude backed by strong administrative, minuting and IT skills and the ability to collate and manage data.

A starting salary of £23,801 with annual performance related pay increases

Option to enrol in the Local Government Pension scheme with employer matched contributions

27 days paid annual leave per year (rising to 29 after 5 years service) + bank holidays

Staff discounts on a range of leisure products and services through our Kent Rewards programme.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

About your application - Please read:

•  Within the ‘Reason for Application’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description.

Contact Details

Sam Hoare - Senior Business Support Lead West Kent

sam.hoare@kent.gov.uk

About the Company

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds and faiths, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.