Business Support Lead

Role Responsibility

The role will oversee the effective and smooth running of our Business Support provision within the Adolescents Social Work and Early Help Units, North and West. This includes supervision of a team of Business Support Staff. You will be responsible for ensuring processes and systems are effective, up-to-date and accurate. You must be able to proactively manage your workload and the workload of your team whilst responding to urgent requests and deadlines.

The Business Support Service aims to;

•    Deliver an integrated and highly effective business support service 

•    Ensure children, young people and families are at the heart of everything we do

•    Work together, share knowledge and support each other

•    Innovate and improve

•    Promote continuous personal and professional development

The role requires excellent organisational and communication skills, you will need a calm and organised approach and be able to make a positive contribution to the success of the team. We are looking for someone who is flexible with a can-do attitude backed by strong administrative, minuting and IT skills and the ability to collate and manage data. 

A full list of responsibilities is outlined within the JD, however we are more focussed on your drive, potential and aptitude for learning and provide comprehensive induction and training for the right candidate

About You

- Extensive experience of working in a customer facing environment

- A flexible attitude to working across a wide geographical area

- An excellent knowledge of Microsoft Office and other IT applications and experience in streamlining and reviewing processes, implementing improvements in work practices

- Proven experience in providing comprehensive administrative and financial support, demonstrating proficiency in handling budgetary information, processing invoices, and ensuring financial compliance.

- Experience of minute taking complex meetings with a high number of attendees.

In return we can offer you:

- 28 days annual leave + bank holidays

- Generous contributory pension scheme

- Training and an ongoing plan for development

- Employee focused support and staff groups

- A rewarding and meaningful career

- Access to Kent Rewards, which provides discounts on many local and national brands for services and products.  

Within the ‘Reason for Application’ section of your application, please demonstrate how you meet the criteria within the person specification attached to the Job Description. 

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

Contact Details

Harrison Seal - Senior Business Support Lead - harrison.seal@kent.gov.uk

About the Company

Work that works for you and us - let's talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.