Business Support Lead - Safeguarding, Professional Standards and QA

Role Responsibility

The Business Support Team provides a comprehensive level of support to The Safeguarding, Professional Standards and Quality Assurance Unit. The role includes,

The direct line supervision of experienced Business Support Officers, 

To provide support to our practitioners, teams managers and the service manager. 

You will need excellent organisation and communication skills and be able to proactively manage your workload, whilst supporting the management of workload across the wider team. You will have previous experience of line management and a strong administrative background. You should have good attention to detail and an understanding of data protection guidelines. Minute taking skills are essential for this role. You should be confident in the use of the Microsoft Office Suite and be willing to undertake training on our bespoke databases. 

You will need to demonstrate a confident manner in liaising with professionals and organisations, acting as a contact point for the service, coordinating a range of tasks and monitoring staff performance. The work is interesting, varied and demanding, and we need someone with a calm and organised approach who can make a positive contribution to the success of the team. Some travel in this role is required. 

Our offer:

• 27 days annual leave plus bank holidays increasing after 5 years’ service
• Competitive salary £25,127  
• Local Government Pension Scheme
• Flexible working that supports your work life balance, working both from home and the office.
• Access to Kent Rewards, offering local and national discounts and other employee benefits.
• On the job training and regular supervision with your line manager
• Training opportunities to keep you current with the latest technology.

This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification.

This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service.

Contact Details

For further information, please contact: Jane Phillips on 03000 415 159 

About the Company

Work that works for you and us - let’s talk flexibility!

KCC is committed to building a workforce which reflects the diversity of the county’s working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work.

Please note – if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.